Getting out
matters more
than ever.

For elderly and mobility-impaired New Zealanders, a simple trip to the garden, a café, or a friend's home can change everything. Gentle Journey makes it effortless, safe, and joyful.

🌿 Dedicated Companion Care & Transport 🇳🇿 100% NZ Owned & Operated

Book a Ride Call 0800 JOURNEY

100+ Happy Clients

5,000+ Journeys Completed

98% Client Satisfaction

$0 Hidden Fees

Why Gentle Journey

More than a transport service.
A companion for life.

We believe that getting out — really getting out — is one of the most powerful things an elderly person can do for their health, happiness, and connection to life.

Compassionate Drivers

Every driver is trained in elderly care, first aid, and disability support. They're not just drivers — they're companions who genuinely care.

Accessibility First

Wheelchair ramps, walking frame support, door-to-door service. We accommodate every mobility need without any fuss or extra charge.

Total Peace of Mind

Families get real-time trip updates through the Family Portal. Know exactly when your loved one arrives, departs, and arrives safely home.

Curated Experiences

We don't just drive — we inspire. Discover gardens, galleries, cafés, and markets perfectly matched to what your loved one enjoys most.

Fight Loneliness

Our Adventure Buddy system connects clients going to the same places, turning solo outings into meaningful social experiences.

Memory Journal

Every adventure is captured in a beautiful memory journal — photos, notes, moods. A precious keepsake for clients and families to treasure forever.

Government Subsidies & Safety Compliance

Official Funding Partners & Vetted Standards

💳

Total Mobility Scheme (TMS)

Approved transport provider. Eligible clients receive up to 65% Regional Council government fare subsidies automatically applied.

🛡️

ACC Covered Journeys

Registered ACC transport provider for injury recovery, medical appointments, and rehabilitation transport throughout NZ.

👮

Police Vetted & First Aid Certified

Every Gentle Journey companion driver is fully NZ Police background checked, holds current Comprehensive First Aid, and is specialized in senior care.

Simple as That

Ready in four steps

Getting out has never been this easy. From booking to arriving home safely — we handle everything.

Open the App

Choose an Adventure

Browse curated experiences or book a regular ride. We'll suggest ideas based on what you love most.

Your Driver Arrives

A caring, trained companion driver comes to your door — on time, every time. No waiting on a curb.

Home Safe

Savour the experience, add it to your memory journal, earn a badge. Family notified: "Arrived home safely."

Curated Outings

Adventures waiting
for you right now

Each experience is hand-picked for accessibility, enjoyment, and wellbeing — all with a Gentle Journey companion ready to take you there. Available across Auckland, Wellington, Christchurch, Queenstown, Rotorua and beyond.

Showing 40+ adventures across New Zealand — more added every week Book any adventure

Live Trip Tracking

Your family sees every update

For Families & Carers

You'll always know
she's okay.

The Family Portal gives you a beautiful, real-time window into your loved one's world — their trips, their adventures, their moments of joy.

Live trip status

See exactly when your loved one's driver arrives, when the trip starts, and when they arrive safely home.

Suggest adventures

Browse experiences and send a suggestion — it appears in their app with a gentle, warm notification.

Share the memories

Add your own photos to their Memory Journal. Build a shared record of every wonderful outing.

Open Family Portal

Kind Words

Our clients say it best

"I hadn't been to the rose garden in three years. My driver was so lovely — he even waited while I sat on the bench and just breathed it all in. I cried with happiness."

Margaret, 79Remuera, Auckland

"Mum has dementia and we were so nervous. The Family Portal changed everything — I watched her the whole time, and she came home beaming. She hadn't smiled like that in months."

Sarah, daughter of DorothyMt Eden, Auckland

"I use a wheelchair and always felt like a burden. With Gentle Journey my driver makes me feel like a VIP. Last month I went to three farmers markets and the art gallery. I feel alive again."

Brian, 82Parnell, Auckland

Gentle Journey Suite

Built for clients, families, drivers & care teams

Each Gentle Journey app is purpose-built with custom color styling, instant web access, and PWA home-screen download support across all mobile devices.

📱 Emerald App

Client App

Book companion rides, explore curated adventures, find buddies, and build your memory journal.

Open Client App → 📲 Install Web App

❤️ Rose App

Family Portal

Real-time GPS tracking, trip activity notifications, driver notes, and photo memories for family members.

Family Login → 📲 Install Web App

🧑‍✈️ Azure App

Driver App

For companion drivers — shift schedules, route turn-by-turn navigation, job dispatch, and earnings.

Driver Portal → 📲 Install Web App

🏢 Gold App

Organisation Portal

For rest homes, retirement villages, and care facilities to arrange group outings and resident transport.

Organisation Login → 🏢 Facility Sign Up

📊 Violet App

Operations Admin

Live driver tracking map, booking management, client records, and Stripe billing analytics dashboard.

Operations Login → 🔒 Admin Sign In

For Care Providers

Partner with Gentle Journey

Rest homes, medical centres, disability support providers and community groups — manage all your clients' transport in one simple portal. Book rides, track journeys, and handle TMS billing with ease.

📋

Book rides for multiple clients from one dashboard

🏷️

TMS subsidy (65%) automatically split on every invoice

📊

Monthly billing reports & CSV export for your records

🤝

Trained companion drivers familiar with care needs

We work with

🏥

Rest Homes

🏥

Medical Centres

♿

Disability Support

👥

Community Groups

Application reviewed within

1 Business Day

Call us on 0800 JOURNEY if you'd like to talk first

Getting out matters more than ever.

More than a transport service.A companion for life.